![]() I’m a recent transplant from LA and in my 2 weeks as a Miami resident I searched aimlessly for my new hair guru and I have found her in Rachel at Junior and Hatter. The great haircuts from Rene and Edwin kept me coming back despite all the negatives but now it’s time to find a new spot. I believe I’ve finally given up on this place. My wife went back and someone else fixed it at no charge. She booked the first available appt for that particular day but ended up waiting because her stylist squeezed someone else in before her. JUNIOR AND HATTER PLUSThis is what $ 50 plus tip service looks like? In other news my wife went there and paid a fortune to have her hair cut and colored. I do this weekly at this point and every time the girl that answers says he’s not around, doesn’t know when he’ll be back, AND NEVER RECOMMENDS ANYONE ELSE! It’s like I’m calling the guy’s house and his roommate answers. Because Edwin has been out intermittently I periodically call to see if he’s back. Generally I walk in and stand there for a minute or so until the conversation between two staff members pauses long enough for me to introduce myself. No smiles, very little eye contact, and I don’t recall ever being greeted upon arrival. Second, of the maybe half dozen times I’ve been, not once would I say I had a great customer service experience. Was $ 45 but increased after the first of the year (which they failed to tell me until checkout). The bad: First, it is now $ 50 for a basic haircut that takes 10 – 15 mins. ![]() I went to both on multiple occasions and they delivered a top-notch hair cut each time. ![]() The good: Rene (now gone for good) and Edwin (in and out for weeks at a time) cut short hair (clippers) really well. But we warned, they’re not the nicest crowd. She listened to my needs and truly gave me the haircut I was looking to get. I say fine, I’ve waited long enough and Ill take whatever I can get. 10 minutes pass, said sassy woman lets me know that my hair stylist has been overbooked but somebody else is available. Which is totally fine so I stand around and after 15 minutes I take a seat on a random chair further down the salon. I look behind me and errrr there is no room on said couch. She asked me to take a seat on the couch. Rude & off putting would be the best way to describe her. ![]() I was welcomed by an older woman behind the receptionists desk and she was just awful. I went in after work one night and as per the usual, it was packed. I preface it every time I recommend a friend to visit… BUT I LOVE YOUR WORK. So much so that I have recommended others to visit your salon but the attitude, I just cant get behind it. You guys do SUCH a beautiful job with hair. But I’ve got a bone to pick with you Junior & Hatter. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |